{"id":29,"date":"2020-04-16T17:19:07","date_gmt":"2020-04-16T17:19:07","guid":{"rendered":"http:\/\/test.studenthousingmgmt.com\/cincinnati\/?page_id=29"},"modified":"2023-09-26T11:27:43","modified_gmt":"2023-09-26T11:27:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/studenthousingmgmt.com\/cincinnati\/uc-home\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-869a041 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"869a041\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9eb494a\" data-id=\"9eb494a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-cbe25cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cbe25cf\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6143098\" data-id=\"6143098\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d6117e2 elementor-widget elementor-widget-heading\" data-id=\"d6117e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac49f74 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac49f74\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7972535\" data-id=\"7972535\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50f1871 elementor-widget elementor-widget-text-editor\" data-id=\"50f1871\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>What utilities are included and who do I call to get service?<br><\/strong>Residents pay all utilities unless indicated otherwise on the lease.<br><strong>Cincinnati Water Works<\/strong> (water, sewer) &#8211; 513-591-7700<br><strong>Duke Energy<\/strong> (Electric) &#8211; 1-800-544-6900<br>Spectrum &#8211; 877-457-5745<\/p>\n<p><strong>What is the earliest date I can move in?<br><\/strong>The resident move-in date is stated on page 1 of the lease. <br>If you need an alternative move-in date please contact the property manager.<\/p>\n<p><strong>When I arrive in town, how do I get my keys?<br><\/strong>You will receive move-in information the first week of July.<br>Please contact the property manager with any questions.<\/p>\n<p><strong>When is rent due?<br><\/strong>Semester rent&nbsp;is due on the 1<sup>st<\/sup>&nbsp;of each month<sup><br><\/sup>payable through our online portal.<\/p>\n<p><strong>How about Maintenance?<br><\/strong>We have full-time maintenance staff and a 24-hour emergency maintenance service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-344a198 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"344a198\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a496149\" data-id=\"a496149\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a68b99 elementor-widget elementor-widget-heading\" data-id=\"1a68b99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Request Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b41b441 elementor-widget elementor-widget-text-editor\" data-id=\"b41b441\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Contact Us<br \/>513-265-1485<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc81359 elementor-widget elementor-widget-wp-widget-text\" data-id=\"bc81359\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wp-widget-text.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"jupiterx-widget widget_text\"><div class=\"jupiterx-widget-content\">\t\t\t<div class=\"textwidget\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1861-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"1861\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/cincinnati\/wp-json\/wp\/v2\/pages\/29#wpcf7-f1861-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1861\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input 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name=\"Property-Address\" \/><\/span> <\/label><br \/>\n<label> Your Email (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label><br \/>\n<label> Phone Number (required)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label><br \/>\n<label> Your Message<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"area\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"area\" \/><\/span> <\/label><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0ffc72e\" data-id=\"0ffc72e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18a955e elementor-widget elementor-widget-image\" data-id=\"18a955e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"853\" src=\"https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020-1024x853.jpg\" class=\"attachment-large size-large wp-image-1656\" alt=\"Apartments Near University of Cincinnati UC Properties Logo with Fleur-de-lis\" srcset=\"https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020-1024x853.jpg 1024w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020-300x250.jpg 300w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020-768x640.jpg 768w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020-1536x1280.jpg 1536w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/2020\/05\/UC-Properties-2020.jpg 1800w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-781fd12 elementor-widget elementor-widget-image\" data-id=\"781fd12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/Uc-Campus-1024x576.jpg\" class=\"attachment-large size-large wp-image-5772\" alt=\"UC Properties Aerial View of University of Cincinnati Campus\" srcset=\"https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/Uc-Campus-1024x576.jpg 1024w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/Uc-Campus-300x169.jpg 300w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/Uc-Campus-768x432.jpg 768w, https:\/\/studenthousingmgmt.com\/cincinnati\/wp-content\/uploads\/Uc-Campus.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions What utilities are included and who do I call to get service?Residents pay all utilities unless indicated otherwise on the lease.Cincinnati Water Works (water, sewer) &#8211; 513-591-7700Duke Energy (Electric) &#8211; 1-800-544-6900Spectrum &#8211; 877-457-5745 What is the earliest date I can move in?The resident move-in date is stated on page 1 of the [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5357,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"Welcome to our FAQ. 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