Frequently Asked Questions
What utilities are included and who do I call to get service?
Residents pay all utilities unless indicated otherwise on the lease.
City of Oxford (water, sewer, and trash) – 513-524-5221
Duke Energy (Electric) – 1-800-544-6900
Glenwood Energy (Gas) – 513-523-2555
Spectrum – 513-523-6333
What is the earliest date I can move in?
The resident move-in date is stated on page 1 of the lease.
If you need an alternative move-in date please contact the property manager.
When I arrive in town, how do I get my keys?
You will receive move-in information the first week of July.
Please contact the property manager with any questions.
When is rent due?
Semester Rent is due on August 1st and January 1st
payable through our online portal.
How about Maintenance?
We have full-time maintenance staff and a 24-hour emergency maintenance service.